Only Kashmir News Desk
Srinagar: In its commitment to enhance customer experience through digital transformation, J&K Bank Monday rolled out new value-added features to its flagship mobile banking app – mPay Delight+.
The enhancements include mPay Lite, UPI Scan & Pay, Credit Card Management and Customer Survey to provide additional functionalities to customers, ensuring a more seamless and secure banking experience.
The Bank’s MD & CEO Baldev Prakash formally launched the new features at the Bank’s corporate headquarters. Executive Director Sudhir Gupta, General Managers, DGMs, and other senior officers were present at the event, along with Divisional Heads and Zonal Heads who joined via video conferencing from their respective locations.
Earlier, General Manager Imtiyaz Ahmad Bhat highlighted how the new features enhance customer convenience. He said, “The new features in the mPay Delight+ app underscore the Bank’s commitment to customer-centric digital transformation, paving the way for more secure, efficient, and user-friendly mobile banking services. The latest updates to the mPay Delight+ app are designed to bring ease and efficiency in the functioning of our app for customers.”
Making a brief presentation on the occasion, DGM Mohammad Muzaffar Wani gave an overview of the newly added features.
“Our added feature of Credit Card Management in mPAY Delight + offer greater control and flexibility, while the customer survey gives us direct insights into how we can continue to meet customer expectations”, he stated.
